Hoofdstuk 8: Leadership and communication
Wat is leadership?
Wat is communication?
Model 61 Blake, R. & Mouton, J. 1964 Managerial Grid
Model 62 Hersey, P. & Blanchard, K. 1969 Situational Leadership
Model 63 Greenleaf, R. 1970 Servant leadership
Model 64 Kotter, J. 1995 8 steps of change
Model 65 Coombs, T. 1995 Crisis response
Model 66 Collins, J. 2001 Level 5 leadership
Model 67 Snowden, D. & Boone, M. 2007 Decision making
Model 68 Welch, M. 2011 Employee engagement